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FAQ

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Recently Asked Questions

Below you find answers to some of the most frequently asked questions.

Many labs can process a slide, but a true partner improves your practice’s performance. We are different. Our 24-hour TAT isn’t just a promise; it’s a tool to accelerate your revenue cycle. Our direct, peer-to-peer access to board-certified pathologists provides the diagnostic clarity needed to reduce costly claim denials. We don’t just send reports; we deliver a more profitable workflow.

Yes. While a per-slide fee is visible, outsourcing eliminates the significant, often hidden, overhead of an in-house lab. This includes salaries for specialized staff, six-figure equipment investments, ongoing maintenance, supplies, and the costly administrative burden of maintaining CLIA/OSHA compliance. We convert your high fixed costs into a predictable variable expense, improving your bottom line.

On the contrary, you gain a higher level of clinical collaboration. Instead of managing a process, you gain direct access to our team of American Board Certified pathologists for peer-to-peer consultations on any case. This fosters a partnership that enhances, rather than diminishes, your clinical control.

We’ve designed our onboarding to be seamless. A dedicated account manager will handle the entire transition, from setting up courier service to ensuring smooth integration with your EMR system. Our goal is to have you running more efficiently from day one with minimal disruption to your practice.

Absolutely. As a physician-led lab, we understand that no two practices are alike. We pride ourselves on our flexibility and our commitment to meeting the specific needs and expectations of our clients, from customized reporting to seamless EMR integration.

Time is a direct component of your revenue cycle. A faster diagnosis leads to faster, more accurate medical coding and claim submission. This directly reduces your accounts receivable days, improves cash flow, and lowers claim denial rates, which can be as high as 14% in some specialties.

Yes, we accept most public and private insurance plans. For cash-paying patients, we offer special pricing on a wide range of laboratory and pathology services.

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